Shipping policy
- Free Sea Freight Shipping Door to Door: Enjoy the convenience of complimentary door-to-door shipping on all orders, ensuring your items reach you swiftly and securely (unless communicated otherwise by our team)
- We can quote Air Freight to be charged on the purchaser.
Our lead times:
Please confirm about your specific order emailing us to info@edenstonedesigns.com
General lead times: up to 8 weeks (from Production to Delivery)
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This time may vary depending on the order, it may take less time for a product to be delivered.
"Responsibilities and Incurred Expenses
By engaging in purchases on this website, herein referred to as ("the Purchaser"), you expressly acknowledge and assume full responsibility for the reception and acceptance of all ordered items. It is understood by the Purchaser that any failure to receive or accept these items may result in additional expenses and complexities.
The Purchaser explicitly agrees to bear any and all supplementary expenses that may arise throughout the shipping process, inclusive of, but not limited to, charges such as storage fees, re-delivery fees, and costs associated with requested supplemental services upon arrival at the designated destination.
The entity operating as Eden Stone Designs® ("the Company") shall not be held accountable or liable for any incurred expenses as delineated in Section 2. The Company explicitly disclaims responsibility for any financial obligations arising from circumstances beyond its control, inclusive of, but not limited to, delays, inaccuracies in shipping information provided by the Purchaser, or the Purchaser's inability to receive or accept the items.
In the event that parcels cannot be delivered, incurring additional storage costs at the destination, the Purchaser expressly acknowledges that such costs are entirely their responsibility and absolves the Company from any associated liabilities.
Furthermore, the Purchaser acknowledges that any supplementary services requested at the destination, encompassing expedited delivery, specialized handling, or customs clearance, may incur additional charges. The Purchaser singularly assumes responsibility for settling these charges directly with the pertinent service providers.
The accurate provision of shipping information at the point of purchase is the sole responsibility of the Purchaser. The Company explicitly disclaims liability for any additional expenses incurred due to erroneous or incomplete shipping information provided by the Purchaser.
The stipulations delineated within this section shall persist beyond the cessation or finalization of any transaction between the Purchaser and the Company.
By effectuating a purchase on this website, you signify that you have comprehensively read, understood, and consented to the terms and conditions articulated above concerning your responsibilities and the associated supplementary expenses during the shipping process."